Terms & Conditions

Bookings

We recommend booking the treatments in advance in order to receive your preferred date and time. We may require a deposit to secure the booking.


Arrival

Please allow 15 minutes time prior to your appointment for check in at our reception.


Cancellation Policy

We have a 24h cancellation policy. Any changes to your appointment will need to be made at least 24h prior to your appointment. There is a 100% no-show fee for any appointments that are missed.


Lateness

We may have to treat appointments as cancelled if you arrive more than 15 minutes late.


Refund

We do not issue refunds for products, services or courses. Exchanges will be offered at the salon's discretion. 


Mobile Phones

In order to fully enjoy your time at our beauty salon and as a courtesy to other clients, we ask that mobile phones and others electronic devices are switched off or silenced during your visit.


Gift Vouchers

Gift Vouchers can be purchased via the online link on our website or at the reception.